Family Jobs — Support

Turn everyday chores into pocket money. Here’s how to get help.

Contact us

Email alex@deepprofessional.com and we’ll get back to you. Please tell us your device and iOS version.

How does my child join?

On your child’s device, download Family Jobs, open it, and tap “I’m a kid.” Then scan the QR code from your child’s screen in your app — or type the 6-character code. No account, email, or password needed for them.

How do I pay pocket money?

The app tracks what’s earned and owed. When you approve completed jobs, the amount is added to what you owe. Use Money → Mark as paid to record a payout. Actual payment happens outside the app, however you normally give pocket money.

How do I manage or cancel my subscription?

Go to Settings → your Apple ID → Subscriptions on your iPhone. You can change tier or cancel there anytime.

How do I restore my subscription on a new phone?

Sign in with the same account, open the paywall or Family → Restore purchases.

How do I delete my account?

In the app, go to Family → Delete account. This permanently removes your family and all data. You can also email us to request deletion.

Is my family’s data private?

Yes. Each family’s data is isolated so no other family can see it, and we don’t use ads or third-party tracking. See our Privacy Policy.